Title: Auto Repair Technician
Directly Reports to: Service Manager
Pay: 75k to 110k Per Year – Flat Rate or Hybrid Pay tructure Available
We are a small, but mighty independant shop looking for new talent. We have a long established reputation for high quality repairs and an industry leading customer experience. Our business model is customer driven and focuses on everybody winning.
We are seeking someone who will be a good fit for our diverse team. We place an emphasis on strong company culture and those who embrace and support it. This is a unique opportunity for somebody who wants to break out of a monotonous routine or toxic shop environment and move into a place where they can thrive.
If you think you're a good fit, please drop us a cover letter with your resume and tell us more about you.
Job Summary:
Perform diagnostics, inspections, repairs and maintenance across a wide range of vehicles encompassing Japanese/Korean imports, domestic and European vehicles. Advise service writer of needed repairs, recommended maintenance items and all needed parts to perform repairs and maintenance based on diagnostics and inspection.
Essential Job Functions:
- Perform vehicle inspections to identify necessary repairs and maintenance services needed.
- Perform vehicle maintenance services.
- Diagnose vehicle issues including, but not limited to, mechanical, drivability, computer and electrical problems, based on customer information provided and vehicle behavior in order to make accurate recommendations for repairs.
- Road test vehicle pre and post repair when necessary to diagnose issue or confirm repair has corrected customer concern.
- Look up and advise service writer of necessary parts and potential labor discrepancies based on unique vehicle characteristics needed to complete repairs and/or maintenance services.
- Advise service manager in a clear and concise manner of vehicle issue(s) and required repairs to correct issues.
- Document all findings, recommendations and repairs performed in a clear and professional manner within shop management software.
- Verify parts requested/ordered have arrived and are correct prior to performing repairs.
- Follow company procedures for fluid and parts disposal.
- Keep work area clean and organized.
- Meet or exceed minimum company standards for production, quality of inspections and recommended services.
- Embrace and participate in a company culture that is set up for employees to thrive and for everyone to win that is based on a customer first approach.
- Follow manufacturer established procedures for repairs and torque specifications.
Core Competencies:
- Ability to work independently in a multi-task, fast paced environment.
- High level of attention to detail.
- Strong diagnostic skills.
- Ability to prioritize workload and follow through on assignments and meet expectations.
- Ability to use appropriate judgment and logic.
- Ability to deal courteously with customers, staff, vendors and others who you may interact with.
- Strong interpersonal communication skills, both written and verbal to achieve “win-win” outcomes for customers and with other employees.
- Willingness to actively participate in a ‘team approach’ with regards to all essential job responsibilities and coworker communications.
- Ability to be flexible in adapting to changing needs and executing changes in plans as necessary.
- Possess and exercise a high level of integrity.
- Knowledge of company policies, regulations and procedures to complete decisions independently.
- Knowlege of, or ability to be trained in, computer programs necessary to the position including but not limited to: Tekmetric, AllData Repair, Identifix, Partstech, Speedial and vendor specific website ordering portals.
Secondary Job Functions:
- May be required to order parts if a part is incorrect or missing to keep job moving forward.
- Recommending parts based on company standards which denote both high quality aftermarket and OEM parts and fluids that meet specific OEM standards.
- Cleaning your work area daily to ensure no safety hazards are present and that your area is clean and organized for maximum efficiency.
- Advise service manager of low inventory items when discovered so they can be re-ordered.
- Assist other technicians when required.
Essential Equipment, Tools or Machinery:
Computer (Windows based), printer, telephone, photocopier, scanner, vehicle diagnostic scanner, general mechanical tools, vehicle lifts, transmission jacks, engine lifts, fluid collection system, pneumatic air hoses and other tools required for vehicle repair. Must provide your own basic tools.
Working Conditions:
Work is conducted in a well-lit, heated shop environment. Considerable standing required. Ability to speak, see and hear clearly in person. Ability to communicate and articulate well verbally. Ability to read and understand written materials. Visual acuity required to observe personal computer monitors, vehicle records, and other correspondence. Physical mobility to safely stand, lift, turn, twist, swoop, bend, kneel and sit in order to perform the functions of this position are required. Ability to carry/properly lift materials up to 65 pounds.
Qualifications:
- Minimum of High School Diploma or GED preferred. Extensive experience will be considered in lieu of education.
- Must provide your own basic tools.
- Minimum of 3 years at an established shop as an A or B level technician required,
- ASE certification required.
- Proven ability to effectively work with and positively interact with others.
- Demonstrated problem-solving and critical thinking skills.
- Proven effective verbal, listening and written communications skills.
- Ability to perform both physically and mentally, all functions of the job.
- Valid driver’s license required.
- Ability to legally work in the United States.
- Ability to pass a background and drug test.
- Stable work history.
We believe that each employee makes a significant contribution to our success. This position description is designed to outline primary duties and qualifications but not limit the employee or the employer to the work identified above.